Terms & Conditions

1. General

These Terms and Conditions ("Terms") govern your use of the website https://blushly.store ("Website") operated by Ecartura Tech Pvt. Ltd. ("Blushly", "we", "our", "us"). By accessing or using our Website, placing orders, or engaging with our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or services. We reserve the right to modify these Terms at any time. Your continued use of the Website after any modifications indicates your acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years of age to use this Website and place orders. By using the Website, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into binding agreements.

3. Products and Pricing

All products listed on our Website are subject to availability. We make every effort to display product information (including descriptions, images, and prices) as accurately as possible. However, we do not warrant that all product descriptions, pricing, or other content is entirely accurate, complete, or error-free.

All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes (GST) unless otherwise stated. The final payable amount, including any shipping charges and taxes, will be clearly displayed before you confirm your order at checkout.

We reserve the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

We do not make misleading claims regarding discounts. All original/compare prices shown reflect genuine market prices or our standard retail pricing.

4. Orders and Payment

Placing an order on our Website constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders with incorrect pricing, suspected fraud, or insufficient stock.

We currently accept Cash on Delivery (COD) as the primary payment method. Additional methods (UPI, net banking, and others) may be displayed at checkout as they become available. All electronic payments, when available, are processed through secure, RBI-compliant payment gateways. We do not store your card details on our servers in compliance with RBI tokenisation guidelines.

Upon successful order placement, you will receive an order confirmation email with your order details and tracking information (once shipped).

5. Shipping and Delivery

We deliver across India. Estimated delivery timelines and shipping charges are displayed at checkout based on your pincode/location. For detailed shipping information, please refer to our Shipping Policy.

Delivery timelines are estimates and may vary based on location, courier availability, and unforeseen circumstances. Blushly shall not be held liable for delays caused by courier partners, natural disasters, or other force majeure events.

6. Returns, Refunds, and Cancellations

Our return, refund, and cancellation policies are detailed in our Refund & Cancellation Policy. By placing an order, you agree to the terms stated therein.

Refund timelines are clearly specified in the Refund Policy. Refunds, where applicable, will be processed within 7–10 business days from the date of approval.

7. Prohibited Items and Use

Blushly does not sell or deal in prohibited or restricted goods, including but not limited to: drugs, narcotics, or psychotropic substances; weapons or ammunition; counterfeit or pirated goods; lottery or gambling products; adult or obscene content; tobacco products, alcohol, or related items without valid licenses.

You agree not to use our Website for any unlawful purpose, to attempt unauthorized access to our systems, to impersonate any person or entity, or to engage in any activity that could harm the Website or its users.

8. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Ecartura Tech Pvt. Ltd. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

9. User Accounts

Where applicable, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

10. Limitation of Liability

To the maximum extent permitted by law, Ecartura Tech Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ecartura Tech Pvt. Ltd., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or your use of the Website.

12. Grievance Redressal

If you have any complaints or concerns regarding the Website, products, or services, you may contact our Grievance Officer:

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

14. Contact

For questions about these Terms, please contact us at info@blushly.store or call +91 9059591297.